Intercultural Competence: 40 Useful Performance Feedback Phrases

Intercultural Competence is the knowledge and skills to successfully interact with people from other ethnic, religious, cultural, national and geographic groups.

Intercultural Competence: Exceeds Expectations Phrases

• Demonstrates sophisticated relational abilities and is known for being political savvy
• Leads in promoting professional development courses and forums that enhance intercultural competency
• Values the differences that exist between individuals and groups and is fully aware of interaction between cultures
• Possesses exceptional knowledge about different cultures and respects cultural values and beliefs of other people
• Excels at adapting to diverse cultural groups at all times
• Develops and enforces policies that drive change to eliminate any stereotypes that a cultural group faces
• Demonstrates exceptional and genuine respect to people from diverse cultural groups
• Fully understands people with diverse cultural backgrounds and provides a cohesive environment for everyone
• Demonstrates exceptional behavioral skills when interacting with people from different cultures
• Organizes group meetings and events that include people from different cultures and creates a welcoming atmosphere for everyone

Intercultural Competence: Meets Expectations Phrases

• Takes part in changing practices and policies to enhance respectful engagement and inclusion of people with different cultural backgrounds
• Makes efforts to redesign programs to ensure they better fit with different cultural practices and beliefs
• Encourages respectful engagement between individuals and groups with diverse cultures
• Discourages intolerance between individuals and groups with different cultural practices and beliefs
• Encourages individuals and groups with different cultural background to work with each other
• Increases links to networks of individuals and groups from different cultural backgrounds
• Shows willingness to appreciate and learn more about people with different cultural beliefs
• Encourages others to appreciate and experience different ways of doing and seeing things
• Attends and promotes group meetings and events that include people from different cultures
• Shows willingness to participate in professional development courses and forums that enhance intercultural competency

Intercultural Competence: Needs Improvement Phrases

• Does little to create a welcoming atmosphere for individuals and groups with different cultural backgrounds
• Rarely participates in celebrations and events that feature people with different cultures
• Shows unwillingness to understand individuals and groups with different cultural practices and beliefs
• Constantly disrespectful to people with diverse cultural backgrounds and often alienates them
• Does little to develop programs and policies that are acceptable to people with different cultural practices and beliefs
• Demonstrates poor relational abilities and is never recognized as being political savvy
• Shows unwillingness to take part in professional development courses and forums that enhance intercultural competency
• Possesses little knowledge about different cultures and hardly respects cultural values and beliefs of other people
• Hardly understands people with diverse cultural backgrounds and does not bother to provide a cohesive environment for everyone
• Does little to discourage intolerance between individuals and groups with different cultural practices and beliefs

Intercultural Competence: Self Evaluation Questions

• What are you doing to encourage tolerance among individuals and groups with different cultural practices?
• Are you actively involved in celebrations and events that feature people with different cultures?
• Can you think of a time where you disrespected someone from a different culture? How did you correct the mistake?
• What are you doing to increase links to networks of individuals and groups from different cultural backgrounds?
• What efforts are you making to enhance your understanding of individuals and groups with different cultural practices and beliefs?
• How often do you encourage others to appreciate and experience different ways of doing and seeing things?
• What are you doing to encourage individuals and groups with a different cultural background to work with each other?
• Are you actively involved in professional development courses and forums that enhance intercultural competency?
• How often do you encourage others to show respect to people with diverse cultural backgrounds?
• What efforts are you making to enhance your knowledge about different cultures?