Use this sample and step by step explanation for setting meaningful and inspiring employee performance goals for an install / repair technician.

An install / repair technician is responsible for installing telephone lines and cables in buildings, in aerial, buried, or underground environments. They also repair the lines and the cables as well as taking part in general maintenance.

Other specific duties include examining and cleaning communication service systems and also investigating the customer needs and recommend extra services and products to them. In addition, they investigate defects in underground systems to help them in repairing the problems effectively. He/she works in collaboration with other technical specialists in the head office to get advice when repair fails to achieve the desired outcomes. The position also requires the technician to be fit to operate from hydraulic aerial lifts and ladders.

Employee Performance Goals Sample

Employee's Name: Title:
Review Period: __/__/__ to __/__/__ Employee SSN:
Work Location: Supervisor's Name:

Instructions

  1. Setting Goals: List specific goals in the space provided below each competency under "Performance Goals". Assign an appropriate timeline for each goal as well as numeric or financial terms to measure the goal.
  2. Employee Comments: The employee must comment next to each goal under "Employee Comments" with "Okay" for goals which he/she feels comfortable working with, and "Needs Clarification" for goals which he/she believes need to be discussed further. An employee who is comfortable with all the goals can sign the goals at this stage.
  3. Summary: Give a summary of the total time estimated for the employee to have achieved the goals. State action plans and specific milestones to track the goals. Any additional comments agreed between the employee and the supervisor should be noted here.
  4. Human Resources Review: Human resources personnel must confirm that the goals are specific, measurable, achievable, relevant, and time-bound. He/she must then sign the goals in the "Human Resource" section provided under "Signatures".
  5. Signatures: When discussion of the goals has been completed and consensus has been reached, sign the goals and let the employee sign too. Send the final copy to the human resources for inclusion in the employee's professional records.

Performance Goals for Next Period

Performance Goals

Employee Comments

PUBLIC SPEAKING:

Learn to manage my emotions while on the stage and to keep it cool.

Show more enthusiasm and a good sense of humor during my speech so that the audience can be more glued.

[employee comments goal]
PROBLEM SOLVING:

Look at things in different perspectives and angles and to develop alternative options.

Try to ask the right questions that will act as a guide to coming up with proper solutions.

[employee comments goal]
SAFETY AT WORK:

Make sure that construction workers wear hard hats at all times when they are in specifies zones of the job site

Find people in the community who are proven experts in workplace safety to teach and provide security

[employee comments goal]
DEDICATION TO WORK:

Decide to be dedicated to the services of the company and remain so

Respect every opinion while taking only that which is needful

[employee comments goal]
WORK ATTITUDE:

Do not allow jealousy to have its way at the workplace

Work in line with the company policies and regulations to avoid falling into trouble

[employee comments goal]
EMOTION MANAGEMENT:

Spend time with loved ones, talk to them and enjoy their company

Learn to step away from extreme emotions of distress to allow time to calm down

[employee comments goal]
EMOTIONAL INTELLIGENCE:

Find ways to manage and release stress outside of work through talking to friends, exercises, meditation and other hobbies

Learn how to tailor an interaction with each person at work based on their position in the company, personality, and cultural orientation

[employee comments goal]
PERSONAL ACCOUNTABILITY:

Promote information across departments that will help educate other employees on performance expectation and how to meet the company goals

Outline specific goals and assess the team's progress towards achieving those goals

[employee comments goal]
PROBLEM/SITUATION ANALYSIS:

Evaluate the resources one have that could be used to solve the situation and test their effectiveness

Break the suggested solution into a series of attainable goals and then break the goals into different tasks

[employee comments goal]
TECHNICAL SKILLS:

Show more willingness to learn how to work with new systems

Learn to follow technical specifications and instructions when designing new systems

[employee comments goal]

Summary

Sections 1-2: To be completed by the supervisor

Section 3: To be completed by the employee

1. Goals completed since last performance feedback

2. Goals for next period

3. Employee comments

Signatures

I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal.
Employee: Date:
Supervisor: Date:
Human Resources: Date:

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