Use this sample and step by step explanation to craft a meaningful employee performance feedback review for a court clerk. Find the right words with quality phrases.
A court clerk prepares schedules or dockets for cases to be called using the relevant technology. He/she is also mostly involved in the court procedures and trials where they record orders, dispositions, and arrangement for court payments.
Other responsibilities that an individual in this position should be required to carry out include attending to inquiries from the public concerning judicial procedures, outstanding warrants, trial dates, court appearances, witness fees, adjournments, and summonses. He/she is also responsible for preparing of court orders among other related documents, and their issuance; makes contacts with the witnesses, litigants, and others, to gather information for the court and finally, he/she secures courtrooms and ensures that exhibits are brought into courts.
Employee Performance Review Sample | |
|---|---|
| Employee's Name: | Title: |
| Review Period: __/__/__ to __/__/__ | Employee SSN: |
| Work Location: | Supervisor's Name: |
Instructions |
|
Rating Meaning | |
| The employee fails to perform the most important aspects of the job satisfactorily. Requires close guidance to carry out routine jobs. He/she needs significant improvement in all areas. Meetings should be held between the employee and the supervisor to discuss performance deficiencies. | 1 |
| Employee routinely meets and exceeds expectations in all areas of responsibility. Produces high-quality work that at times exceeds expectations. Consistently meets the most critical annual goals. Occasionally produces timely and accurate results. | 2 |
| The employee consistently and significantly exceeds the communicated expectations by producing exceptionally high-quality work. He/she demonstrates exceptional knowledge of his/her duties and is highly recognized by others as an authority in his/her area of work. | 3 |
Supervisor's Feedback | ||
Skill | Comments | Rating |
|---|---|---|
| VERBAL COMMUNICATION: Verbal Communication is the use of tones and language to relay a message; it aids as a vehicle for expressing ideas, concepts and it, is critical to the daily running of the business. | Fails to explain unclear issues when having a conversation and does not find out if the other party understands. Speaks too much and does not give room to others to talk or share their thoughts. | 1 |
| PHONE SKILLS: Phone Skills are useful to present a professional company image through the telephone to the customers while making them feel well informed and appreciated without necessarily seeing their faces. | Knows how to put the other person on hold and professionally unholds them. Maintains a cool head whenever the person on the line seems arrogant and uncontrollable. | 2 |
| SELF AWARENESS: Self Awareness is the ability to have a sound understanding of who you are as a person and how to relate to the world in which you live by understanding your strengths and weaknesses and how to manage them in the workplace. | Does not show willingness to listen to new ideas and opinions from other employees and clients Ignores solitude; does not see the need to set some time for self-reflection | 1 |
| FOLLOWING DIRECTIONS: Following Directions is the skill of carefully considering the given instructions and following them closely without fail. | Assumes one knows everything thus does not bother to seek clarification on things that are not clear before starting a task or project Does not ask for help from the instructor or colleagues who have done the same tasks or projects | 1 |
| ROLE AWARENESS: Role Awareness is the ability to be informed of your role in a given environment as well as understand the expectations placed on a position and to see how they are met apparently. | Uses downtime to prepare for future tasks, catch up on backlogs or as a time to do simple or easy tasks Breaks daily duties down into micro tasks and resists the urge to tackle everything all at once | 2 |
| FINANCIAL MANAGEMENT: Financial Management is the skill of learning how to handle accounting, finance, and organizational management through providing daily data on the operations that take place every day. | Looks at the company's financial performance and compares it with financial statements from the past in order to project the future of the company, its expenses, and cash flow Is always ready for risky times; ensures that the company has a risk strategy in place just in case there is a problem in the business environment | 2 |
| SCHEDULING: Scheduling is creating daily workflow charts that the employees are supposed to follow when working and submitting their projects. | Hardly updates the list of activities and does not make efforts to track project schedules Makes little effort to create effective and reliable project schedules | 1 |
| TECHNOLOGY TREND AWARENESS: Technology Trend Awareness is staying updated with the useful upcoming trends that can serve your business better and easier. | Puts little effort to encourage colleagues to utilize the power of virtual workplaces to save time and money Hardly advocates for the implementation of modern technologies that assist in sharing and storing data efficiently such as cloud storage | 1 |
| WRITING REPORTS AND PROPOSALS: Writing Reports and Proposals is the ability to record business reports and plans for the company or project following the policies and procedures of the company. | Often fails to proofread and edit reports and proposals before submitting Does not demonstrate willingness to learn how to integrate primary data and secondary sources accurately | 1 |
| DATA ENTRY: Data Entry is a skill to key in information from various sources as directed by the management while keeping to the policies and procedures of the company and ensuring they are accurate. | Lacks enough computer skills and has little knowledge in basic data entry software packages Shows little willingness to work in a team and puts little effort to work independently | 1 |
Self Evaluation | |
Self Evaluation Question | Employee Comments |
|---|---|
| VERBAL COMMUNICATION: Who is the greatest orator that you admire and why do you admire them? Do you give people ample time to talk before you state your point or views? | [employee comments] |
| PHONE SKILLS: Have you ever made a call while drinking or eating? How can you rate the conversation? Give an instance you had to talk to someone on the phone while in a loud place? How well did the conversation go? | [employee comments] |
| SELF AWARENESS: Can you describe some circumstances and situations that brought out your best at work? Is there a time when you said something to your supervisor and later regretted saying it? What did you do? | [employee comments] |
| FOLLOWING DIRECTIONS: Can you give an example of a time when you were able to demonstrate your ability to follow instructions? Describe a time when you missed some steps in a project due to not paying attention to details. How did you fix it? | [employee comments] |
| ROLE AWARENESS: What things have you done to improve your knowledge of your position in the company? How has this benefited the company? Describe a time when you have faced challenges that hindered you from becoming more aware of your role in a certain goal. How did you overcome them? | [employee comments] |
| FINANCIAL MANAGEMENT: Describe a time when your company has made a huge profit. What do you think made this possible? Describe a time when your company was successful in reducing its expenses. What are some of the strategies you used and how did the company benefit from this? | [employee comments] |
| SCHEDULING: What efforts are you making to update your list of activities and track project schedules? How often do you create a routine to get repetitive tasks done more efficiently? | [employee comments] |
| TECHNOLOGY TREND AWARENESS: Are you making any efforts to learn more about internet security, privacy, and confidentiality? What efforts are you making to get certifications in specialized technology fields? | [employee comments] |
| WRITING REPORTS AND PROPOSALS: What efforts are you making to learn the value of good written communication when writing reports and proposals? What efforts are you making to understand all the components of reports and proposals? | [employee comments] |
| DATA ENTRY: What measures are you putting in place to maintain data confidentiality? How often do you encourage others to learn more computer skills? | [employee comments] |
Summary |
|---|
Sections 1-4: To be completed by the supervisor Section 5: To be completed by the employee |
1. Exceeds Job Related Expectations |
2. Areas to improve |
3. Goals completed since last performance feedback |
4. Goals for next period |
5. Employee comments |
Signatures | |
| I acknowledge that I discussed this performance feedback with my supervisor. My signature does not mean that I agree or disagree with this appraisal. | |
| Employee: | Date: |
| Supervisor: | Date: |
| Human Resources: | Date: |